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Who is covered by a solicitor's duty not to discriminate unfairly or harass during legal work?
How should a solicitor adjust communication when a client's vulnerability, disability or language needs affect the client's understanding of advice?
Why does acting in a client's best interests require the solicitor to understand the client's attributes and circumstances?
When can bullying, exclusion or unfair treatment within a law firm become a professional conduct matter?
What facts help distinguish discriminatory conduct from conduct that is merely demanding or robust, when assessing behaviour in legal practice?
A vulnerable client cannot follow the advice, a colleague is excluded from a matter, and an opponent is treated aggressively. How should the firm address the client's needs and the colleague's treatment while deciding whether the conduct towards the opponent is robust or unfair?
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